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Mobile Customer Service
Transform your Customer Service with mobile!
Integrate mobile into your Customer Services to transform customer satisfaction
- Use Neon's APIs to build mobile into your Customer Service processes
- Send real-time alerts, reminders and confirmations to customers
- Receive feedback and act on responses in your Business processes
- Use Neon to personalise responses
- Capture customer demographics and behaviour to improve future service
- Improve consumer experience with targeted Direct Push marketing
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Contact us today to get a Web demo >>
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Real-time, always-on Customer Service |
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Neon mobile technology lets you deliver customer service like no other medium. By linking your business processes to Neon’s APIs, you can deliver real-time, always-on customer service to individual customers through their mobile. Confirm unusual credit card transactions and reduce fraud. Issue reminders to cut down on missed appointments and save time and money. Inform passengers of delays and turn a negative experience into a positive one. Neon makes it easy for you to deliver remarkable customer service direct to your consumers! |  |
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Neon integrates with your business processes | |
| Neon’s comprehensive APIs are key to delivering remarkable customer service. It’s easy to link your existing business systems to Neon to mobile-enable your order processing, order shipping, fraud detection, passenger booking or customer information systems. Set-up is fast and easy, Neon supports the latest web technologies SOAP, WSDL, REST & XML, our documentation gives your technical team all the information they need and our Integration Services team can help with customisation. |
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Mobile Customer Service done right |
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With Neon on your Customer Services team you get the benefit of all Neon's mobile marketing features. Use Neon to personalise messages and store demographic and behavioural data to enhance your customer service delivery. In contrast to basic, unintelligent message-sending solutions from aggregators, Neon gives you mobile customer service done right! |
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Contact us today to get a Web demo >>
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