NEON-dX Driving Profitable Customer Engagement

NEON-dX packages analytics, artificial intelligence and marketing automation for enterprises to do profitable customer engagement.

Learn about your customers, predict their needs and act in real time, building longer, deeper and more profitable relationships using NEON-dX. Derive deep customer insights and personalize every customer interaction across channels, in real-time and at scale gaining a unique competitive advantage.

AI Guided Marketing

Artificial Intelligence to drive marketing on its own or serve as a trusted companion to guide marketing decisions and actions. AI to triangulate customers, campaigns and objectives and guide marketers to ensure better marketing outcomes.

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Machine Learned Recommendations

Maximize up sell, cross sell and customer retention using adaptive next best actions and offers determined through Advanced Analytics and Machine Learning. Make use of machine learned recommendations to maximize value of each customer interaction and generate higher revenue uplift

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Built in Analytics

Leverage out of the box analytical models, actionable dashboards and exploratory analysis templates as well as build your own for making informed decisions and taking optimized actions. Accelerate data to insights and actions with built in analytics.

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Comprehensive Marketing Automation

Easily execute practically infinite variety of marketing campaigns, across customer journeys and across channels with minimal effort. Automate campaign planning, design, execution and optimization end-to-end with ease.

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Real-time Contextual Marketing

Real-time analysis of voluminous data and real-time event triggered actions to drive higher customer satisfaction and conversions. Identify customer context and trigger appropriate marketing action in real-time to increase marketing effectiveness.

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NEON-dX Product Suite

ROBO-X

AI Companion to guide marketing decisions and actions for better marketing outcomes

PACKAGED ANALYTICS MODELS

Advanced analytics and machine learning models to provide actionable intelligence out-of-the-box

INTENT MANAGEMENT

Automates execution of inbound marketing and touch point personalization programs

PRECISION MARKETER

Automates execution of outbound multi-channel campaigns and real-time contextual marketing

CUSTOMER INSIGHT WORKBENCH

A workbench to develop models on customer data to derive customer insights

DIGITAL PLUS

Capture customer intent and engage with customers over new digital channels

CAMPAIGN HUB

Share best practices and optimal strategies across multi-site enterprises

TALK2ME

Allows enterprises to have personalized human-like voice conversations with customers

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