Offer-X Machine Learned Offer Recommendation

Augment Customer Value Management with the power of machine learned intelligence. Offer-X can complement an existing CVM system and enable machine learned recommendation of right offer for each customer to maximize upsell, cross sell and retention opportunities

MACHINE LEARNED OFFER DISCOVERY

Recommendation engine leverages proprietary machine learning models to recommend right offers and products to each customer based on his historical and contextual usage behavior. It can analyze customer’s purchase, revenue & usage behavior and recommends products/offers that the customer is most likely to buy/subscribe next.

INSTANT ACCESS TO VARIETY OF DATA

Make use of standard connectors and readily access variety of enterprise as well as third party and open data to analyze and predict customer affinity for products/offers. Remotely access data directly from the existing CRM system or from Data Lake which stores raw and aggregated customer data.

STANDARD ADAPTORS TO CVM SYSTEMS

Pre-built output connectors to feed offer/product recommendations directly to CVM systems or to any external database. The output of recommendation engine can also be delivered as a delimited file in any desired format.

PACKAGED DASHBOARD

Get an aggregated view of offer inquiries received and offer recommendations served in real-time. Also get an instant view of how offers have performed in terms of take up rate and uplift in revenue.

Benefits

Ease of integration with existing systems
Quick adoption of Machine Learned NBO
Personalized offer recommendation at scale
Higher offer take up rate and revenue uplift

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