Flytxt believes in partnering with Operators right from identifying your challenges through defining, designing and delivering mobile marketing solutions that would help them unlock and maximise mobile media potential for maximising ROI and customer satisfaction.
We focus on quick and easy deployment for Operators to ensure optimal use of 'NEON' by providing a wide array of services which includes:
1. Installation and Commissioning:
Flytxt NEON is available as a ready to deploy package, which can be installed in any environment. Flytxt takes care of:
Extensive training is provided to Operators to ensure that NEON is used in an optimal way for rolling out effective and creative marketing campaigns on the fly.
We provide product training on usage, troubleshooting and maintenance to our partners that will ensure seamless operation, flexibility and ease while using. Training programs are scheduled to meet the convenience of Operators in terms of target user segment, time and location.
Our product experts guide operator at every stage of campaign by providing a specific, practical, optimised solution that will help you achieve your objectives. We concentrate on improving Operator's competitiveness by aligning our solutions and services with Operators goals, and undertake projects with total ownership.
Our solutions are designed around our profound understanding about the technical challenges faced by a mobile marketer. We strive to:
The dedicated 24x7 Product Support Team stcamrives to improve experience through personalised service delivery, ownership of Operator's issues and quality of technical problem resolution. The Support Team is guided by well-defined procedures and reliable SLAs that make services more accountable.
Our team provides round the clock monitoring, network maintenance, performance management, fault management and system management and troubleshooting to ensure the highest productivity via NEON.