You will never miss an up sell/ cross sell opportunity while you are engaging with customers over any channel - mobile or social media or bot. Empower yourself with machine learned decision making to extend right product or offer to customers at scale for maximizing up sell/cross sell and retention opportunities. Offer-X can guide marketers with automated recommendation of ‘next best product’ or ‘next best offer’ a customer is most likely to buy or take up thus maximizing conversions and uplift in revenue.
Plug in machine learned intelligence to your existing customer engagement systems without disturbing the workflows using built in connectors. Once plugged in, Offer-X can access and analyze customer & transaction data from existing customer value management systems and data lakes and then recommend next best product or offer back to the customer value management workflow in desired form.
Save the time and effort in developing multiple analytics models for driving up sell/ cross sell/retention across different business lines and markets. Make use of proven machine learning models in Offer-X recommendation engine that have delivered higher offer uptake and revenue uplift for Telecom clients across different geographies.