Digital transformation continues to drive the world towards an 'experience economy' where emotions drive customer loyalty and business growth. This calls for the adoption of technologies like artificial intelligence, machine learning and IoT amongst others to create superior, seamless experiences for consumers converging the physical and digital worlds.

In this magazine, we discuss our views and opinions that are vital to your business, from digital transformation to customer engagement and advancements in technologies such as Artificial Intelligence and machine learning.

Along with industry trends, this magazine will also provide insights on how Flytxt is uniquely positioned to help clients transform customer engagement in the era of fourth industrial revolution.

In this magazine, you will read about:

  • The next frontier of marketing automation
  • How artificial intelligence transforms customer engagement
  • Customer journey analytics: How to mind map your customer
  • New rules of customer engagement: The game of personalization
  • The augmented intelligence era: Advancing artificial intelligence and machine learning
  • Sentiment analysis for businesses
  • Personalized engagement with intelligent voice assistants
  • AutoML: Bringing in real artificial intelligence capabilities
  • Infinite data sets and the evolution of data science
  • Seizing the day in real-time marketing

And much more.

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