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Success Stories

A leading Telco in East Africa leverages Flytxt’s AI to accelerate business outcomes of upsell/cross-sell campaigns

  • The net conversion rate improved by 2X over a month
  • Unique target conversions increased by 70% over a month

A digital-first fintech company automates customer onboarding and growth marketing journeys with Flytxt CLTV solution

  • Customer engagement improved resulting in an average incremental monthly revenue impact of 8%.
  • The timely and contextually relevant engagement has helped in a significant reduction of calls to the customer care centre, reducing the cost of serving customers.

Driving retention using pre-packaged marketing cloud solution

  • Deployment and Integration in under 4 weeks
  • 7X increase in micro segmented retention
  • 8% improvement in monthly retention

Leveraging Flytxt’s Autonomous AI to optimize campaign performance and maximize revenue uplift

  • A major Telco in APAC realized an additional revenue of 36K USD/month from 20% of its total base with the help of recommendations from Robo-X, an autonomous AI from Flytxt
  • AI-recommended campaigns recorded 44% higher net conversions than other campaigns


  • Always choose the right moments to engage
  • Personalize to stay relevant
  • Leverage insights for timely actions
  • Extend engagement to new digital channels
  • Optimize engagement at scale

CLTV Analytics and AI for CX

  • Retention Accelerator
  • Upsell/ Cross sell Accelerator
  • Intelligent Offer Resolution
  • Churn Risk Alert
  • Guided Upsell/ Cross sell
  • Campaign and Offer Optimization
  • Product Profitability and Catalog Optimization
  • Automated Behavior Tagging and Segment Discovery

Digital Plus: Digital Customer Value Management

  • Social Media CVM
  • Micro Segmented Email Campaigns
  • Conversational CVM
  • Web Analytics
  • Paid Media Budgeting
  • Digital Persona and Behavior Tagging

Facing challenges while trying to maximize your Customer Lifetime Value?

Flytxt has solutions for each of your needs!
  • AI powered Accelerator solutions to complement MarTech systems to boost upsell/ cross-sell and retention programs
  • Packaged cloud solution bundling proven technology and best practices for small Telcos to quickstart analytics-led campaignss
  • AI to automatitcally design, rate and optimize live campaigns on any marketing automation system


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