Customer engagement improved resulting in an average incremental monthly revenue impact of 8%.
The timely and contextually relevant engagement has helped in a significant reduction of calls to the customer care centre, reducing the cost of serving customers.
A major Telco in APAC realized an additional revenue of 36K USD/month from 20% of its total base with the help of recommendations from Robo-X, an autonomous AI from Flytxt
AI-recommended campaigns recorded 44% higher net conversions than other campaigns