Leave it to the Experts from Flytxt to launch your data-driven CVM campaigns in a matter of days. We will make use of our proven technology and best practices drawn from our experience of working with more than 70 Telcos across the globe to design the most effective CVM campaigns for you.
The tightly wrapped cloud solution is designed to support selected number of channels, real-time triggers and outbound/inbound campaigns. This will ensure that we can get it deployed quickly and with minimal effort from your side. Once you help us integrate data and channels, we will plan, design and execute campaigns in quick time.
The campaigns are crafted using best in class analytics capabilities of Flytxt’s CVM platform. This includes exploratory analysis templates, built in reports and dashboards as well as selected machine learning models to predict churn score and recommend next best offers to individual customers. With this solution, you can start your journey in data-driven CVM without investing heavily in acquiring sophisticated analytics and full scale marketing automation capabilities inhouse.
We will give instant visibility on performance of various campaigns to you through a built in dashboard. It will help you to analyze performance of campaigns as against the baseline goals with complete ease. You can track performance of campaigns at an aggregated level as well on a relative scale at campaign level.
Small and fast growing Telcos can opt in for smaller variants of the fully outsourced CVM solution depending on their business priorities. If the immediate objective is reducing churn, go for Retention in a Box and if you wish to drive higher upsell/cross-sell, opt for Sales in a Box solution. Once you are happy with the results, you can scale up and go for All in one Box solution which will allow you to run both retention as well as upsell/cross-sell campaigns.