PLUG-IN CUSTOMER INTELLIGENCE TO ENGAGEMENT WORKFLOWS WITH EASE
Integrate Flytxt’s ‘Sales Accelerator’ cloud solution that can access customer and campaign data and deliver actionable customer-centric insights and recommendations to your Systems of Engagement. You can feed in these insights back into your existing customer engagement workflows like a customer care screen or an outbound campaign or an inbound interaction in a chatbot to drive micro-segmented or individualized upsell/cross sell.
SAVE MANUAL ANALYSIS WITH PACKAGED MODELS
Deploy built in machine-learned model that can recommend prioritized set of offers for each customer to maximize upsell/cross-sell opportunities. You can save your effort in manually analyzing data or building ML models from scratch using general purpose systems to derive such customer-centric offer recommendations for designing upsell/cross-sell campaigns effectively.
UPLIFT CAMPAIGN DESIGN EXPERIENCE
Make use of this add on analytics solution from Flytxt to plug in customer intelligence to your existing workflow seamlessly without disrupting the workflow. Improve your campaign design experience as the solution will bring in required customer insights automatically at your disposal with minimal effort from your side.
LEVERAGE EXPERTISE AND BEST PRACTICES
Leverage the decade long domain understanding and experience of Flytxt having worked with over 60 B2C Enterprises to do campaign gap analysis and arrive at the next best campaign recommendations for maximizing upsell/cross-sell opportunities. Make use of our proprietary set of exploratory analysis templates, dashboards and campaign tactics along with analytics models to suggest best possible campaign design constructs like segments, offers etc for executing upsell/cross-sell campaigns on the fly.
