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UNIQUE TECHNOLOGY TO SOLVE A COMPLEX PROBLEM

12 Patents, 15+ Research Publications, 100s of AI/ML Innovations

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Unique Bg

Well-trained with Proven Real-world Results

Designed, trained and refined with real-world insights from billions of consumers and trillions of data points over 10+ years

300 BN

data points per month used for training AI

76%

more conversions through Al recommended campaigns

85-90%

accuracy on predicting churn

36K USD

monthly incremental revenue from Al recommended segments

40%

reduction in agent turnaround time from Al recommendations

50%

higher monthly opt-in rates for Al-recommended offers

Trusted by 80+ Enterprises and Global CX Platform Leaders

FUTURE-READY: AUTONOMOUS, EXPLAINABLE, PRIVACY-PRESERVING

Autonomous AI

AI that is designed to automatically rate and optimize performance of live campaigns and offers on any CX automation system for any desired business objective

Explainable AI

AI that provides explanations for suggested recommendations and Next Best Actions in simple visual format for users to understand and trust AI.

Privacy-Preserving AI

Patented a privacy- preserving analytics that uses federated learning and advanced customer id encryption techniques to allow enterprises to derive and share insights on common customers between them without actually moving any raw data

VERSATILE WITH APPLICABILITY ACROSS CX WORKFLOWS

Augments decisions and actions across enterprise workflows spanning Sales, Marketing, Product Design, Customer Care, and so on.

PROACTIVE CARE

Deliver behavioral insights and recommendations for customer care agents to reduce turnaround time and improve customer experience

GUIDED DIGITAL SALES

Increase sales conversions by extending personalized offers to customers on digital and conversational channels

RETENTION CAMPAIGN DESIGN

Maximize retention and winback opportunities by augmenting predictive insights into marketing workflows

PRODUCT LAUNCH

Continuously evaluate market performance of products and suggest new products designs to optimize coverage, revenue, margin and competitiveness

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